Customer Service Representative - Real Estate

Join Jimbaran Hijau, a leading name in Bali's real estate sector, as a Customer Service Representative. This is your opportunity to build meaningful client relationships while enjoying a supportive work culture, career growth opportunities, and flexible work arrangements.

As a Customer Service Representative, you'll be the first point of contact for clients, handling inquiries, scheduling viewings, and providing detailed information about properties in Bali's vibrant market. You'll work closely with our sales team to ensure a seamless experience for our clients, using tools like Salesforce and Google Workspace to manage interactions and data.

Based in the heart of Bali, you'll have the chance to immerse yourself in the island's culture and beauty while making a real difference in the lives of our clients. Jimbaran Hijau is committed to your professional growth, offering training programs and certifications in real estate to help you excel in your role.

📋 Tanggung Jawab Pekerjaan

• Handle incoming customer inquiries via phone, email, and in-person, providing accurate and timely information about properties and services.
• Schedule property viewings and coordinate with agents to ensure a smooth experience for clients.
• Assist clients in the application process for mortgages, loans, and other financial services.
• Use Salesforce to manage customer interactions and track progress on client requests.
• Collaborate with the marketing team to gather feedback and improve client satisfaction.
• Stay up-to-date with market trends and new developments to provide clients with the most relevant information.
• Maintain a high level of professionalism and courtesy in all interactions with clients.
• Participate in team meetings and contribute to the development of customer service strategies.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in customer service, preferably in the real estate sector.
• Excellent communication skills, both written and verbal, in English and Bahasa Indonesia.
• Strong organizational skills and the ability to manage multiple tasks and deadlines.
• Familiarity with Salesforce and Google Workspace is a plus.
• Bachelor's degree in Business Administration, Real Estate, or a related field.
• Certification in customer service or real estate is a plus.
• Ability to work well under pressure and meet tight deadlines.
• Passionate about the real estate market and eager to learn and grow in the industry.

🛠️ Keahlian

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